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How we can help you

We help people in north east Essex face incurable illness and bereavement, supporting them, their families, friends and carers.

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A third of our funding comes from the NHS, the remaining two thirds is raised from the generosity and support of people like you.

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Volunteer retail assistant - Colchester Boutique

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Job details

We're looking for volunteers to assist with the day to day running of our boutique shop on Crouch Street, Colchester. 
                                                           
Main duties of the role include customer service, operating the till and handling cash and sorting donated goods for sale.
 

Location

Colchester Boutique, Crouch Street, Colchester

What we’re looking for

Someone who is passionate about hospice care and possesses the following skills and attributes:
                          
• Customer service experience
• Ability to handle customer complaints
• Cash handling
• Excellent communication skills
• Previous experience of working or volunteering in a retail environment desirable
• Computer literate
• Attention to detail
• Comfortable handling cash
• Excellent communication skills
• Personable and approachable
• Reliable, trustworthy and flexible to meet the demands of the business
• Team player with a friendly outlook

All required training, including till operation and gift aid will be provided. Online health and safety training is mandatory and repeated annually.
 

Additional information

Hours by arrangement with shop manager to cover shop opening hours.
 
 
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Processing fees

When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.

We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

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About Gift Aid

We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. For more information about Gift Aid, please visit www.gov.uk

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