Hospice in the Home includes:

SinglePoint is our 24/7 advice, support and care coordination hub. Our SinglePoint team can make an assessment over the phone, or visit if necessary, and help people access the support they need when they need it. Find out more about SinglePoint.

Virtual Ward provides personal care and support at home to people in the last weeks of life, helping with all hygiene needs such as washing and mouth care, as well as providing support to the family. Find out more about Virtual Ward.

Community clinical nurse specialists (CNS) or other community services can visit a patient at home to provide support when pain or symptoms are proving difficult to control or if there are complex needs.

Counsellors, family support, physiotherapists, occupational therapists and therapy assistants can also visit to provide additional emotional, practical and spiritual advice and support to help people stay as independent as possible and to improve quality of life. This includes advice on managing getting around and day to day activities.

We help people plan for future care, including the sort of care they might like and where they may want to be cared for.

Being able to be open and share these views with family and friends and with the professionals involved in an individual’s care can make staying at home more possible if that is the patient’s wish. We use the My Care Choices Register to achieve this.

St Helena is also the coordinator for all out of hospital end of life care. SinglePoint is the hub coordinating local services to make sure people are given the option of staying out of hospital if they don’t need to go in, and equally for dying people to have the option to come out of hospital and be cared for at home. Read more about the end of life coordination hub.