We are currently working with Bluebird Care to provide the virtual ward service and to support more people in need across north east Essex. Depending on their needs, patients can be supported up to four times a day. Read more about this partnership.

Care is overseen by a St Helena nurse and patients have access to the range of services provided by St Helena, including occupational therapy. Those caring for the patient are also supported.

Referral criteria

• The patient is at end of life and requires care as recognised by a professional.
• Physical, social, emotional and spiritual care will be recognised and supported by Virtual ward to alleviate distress for the patient and their family.
• The patient’s preferred place of care will be their usual place of residence and they do not wish to be admitted to another place of care, including hospital.
• The patient is in hospital with a desire to be discharged home to die and care needs are complex and unstable.
• The patient does not have an existing care package. If they do, then a referral should be made to St Helena and support services will be arranged in the normal way.

To refer a patient please call SinglePoint on 01206 890 360. 

Please obtain patient consent prior to making a referral.