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How we can help you

We help people in north east Essex face incurable illness and bereavement, supporting them, their families, friends and carers.

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How you can help us

A third of our funding comes from the NHS, the remaining two thirds is raised from the generosity and support of people like you.

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Governance

Here you'll be able to find reports and documentation relating to the work of St Helena. Please feel free to browse and download any literature you may find useful.

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St Helena Hospice
CQC overall rating
Outstanding
10 May 2024
See the report

Reports and policies

Annual accounts and trustees' reports
Our annual accounts and trustees’ reports can be found on the Charity Commission website
Impact Report

Impact Report - April 2020 to March 2021

Covid-19 Impact Report - quarter one of 2020/21

Quality Accounts

Quality Account 2020/21
Quality Account 2018/19
Quality Account 2017/18

End of Life Care Report
Accounting for value in end of life care  
Gender Pay Gap Reports

Gender Pay Gap Report 2021/22

Gender Pay Gap Report 2019/20

Gender Pay Gap Report 2018/19

 

Patient Listening Day Feedback Reports
Patient Listening Day Feedback Report 2019
Policies

Resuscitation Policy

Privacy and Dignity Policy

Patient and Family Services Complaints and Concerns Policy and Procedure

Information Governance Policy

Data Protection Impact Assessments
Myland Hall CCTV

Make a difference

Your donation, large or small, can make a big difference, giving more local people dignity and choice at the end of life.

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How we use this information

We’d love to be able to thank you for your incredible support and keep you posted on how it makes a difference to local people facing incurable illness and bereavement. If you would like to hear about our services and ways you can support, including opportunities to donate, volunteer or fundraise please sign up to receive our monthly newsletter. 

At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468. Close
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Thank you and welcome!

We’ll be in touch every month to make sure you’re the first to know about the how your incredible support is making a difference to local people facing dying, death and bereavement, along with some of the ways you can get involved, including opportunities to donate, volunteer, shop and fundraise. 

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Processing fees

When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.

We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

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About Gift Aid

We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. For more information about Gift Aid, please visit www.gov.uk

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